Return and Refund Policy

Terms and Conditions
Effective Date: November 8, 2025

By using the Metanoia Crate LLC website, purchasing products, or enrolling in courses, you agree to these Terms and Conditions.

Metanoia Crate provides educational resources, digital materials, self-care products, and books to support women and caregivers. All content is for informational purposes only and is not medical, psychological, or legal advice. Always consult a qualified professional for individual concerns.

All content, including text, videos, and materials, is owned by Metanoia Crate LLC and protected by copyright. You may not share, copy, or reproduce our materials without written permission.

Payments are processed securely through trusted third-party platforms such as Kajabi, Stripe, Square, Shopify or PayPal. Due to the digital nature of many of our products, all sales are generally final unless otherwise stated.

Metanoia Crate LLC is not responsible for any damages resulting from the use or misuse of our website, products, or courses. Use of this site is at your own discretion and risk.

Your use of our services is also governed by our Privacy Policy.

These Terms are governed by the laws of the State of Connecticut, USA. We may update these Terms as needed; continued use of the site indicates acceptance of the latest version.

Refund Policy
Effective Date: November 8, 2025

At Metanoia Crate LLC, we stand behind the value and quality of our courses, products, and experiences.

Because many offerings include instant digital access or downloads, all sales are generally final once purchased. This ensures the protection and integrity of our programs and content.

If a physical product arrives damaged or defective, please contact metanoiacrate@gmail.com within 7 days of delivery with your order number and photos. We will replace the item or issue a store credit when appropriate.

If you experience a checkout issue or cannot access your course or materials, contact us for assistance. We review all requests individually and will do our best to resolve the situation fairly.

By completing a purchase, you acknowledge and agree to this refund policy.

Disclaimer
Effective Date: November 8, 2025

The information provided by Metanoia Crate LLC is for educational and informational purposes only. Our courses, products, and materials are designed to support personal growth, wellness, and caregiving awareness but do not replace professional medical, psychological, financial, or legal advice.

Although the founder is a licensed social worker, the content shared through Metanoia Crate is not intended to create or substitute a therapeutic relationship. Always consult a qualified healthcare provider, mental health professional, or other appropriate specialist regarding any personal concerns, medical conditions, or treatment decisions.

Metanoia Crate LLC makes every effort to ensure the accuracy of the information provided but does not guarantee outcomes or results. You are responsible for how you choose to apply the information, and by using this site, you agree to do so at your own discretion and risk.

For questions or concerns, contact:
metanoiacrate@gmail.com

Metanoia Crate LLC
Connecticut, USA